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Additional Help

Important Information

In the event of an emergency or crisis, IT Support will not be able to assist with login or passwords.

Required logins you should know or have on hand in case of an emergency:

Office 365 Login (Outlook) https://outlook.office365.com Login: [UCLA Logon]@ucla.edu Enter your own uclalogonid@ucla.edu, this is NOT your ad.ucla.edu username but the username you use with Single Sign-On (SSO) with "ucla.edu" appended to it Password: Your selected password. UCLA Logon ID (MFA) Duo App (You will need to download the Duo Mobile app on your smartphone in order to sync it with your UCLA Logon ID) Activating UCLA Multi-Factor Authentication. https://www.it.ucla.edu/iamucla/enroll-multifactor Alternatives: Token, phone call to cell or desk phone You can look up your UCLA Logon ID or reset your password at: https://accounts.iam.ucla.edu/ UCLA Capital Programs Applications SSO https://applications.capnet.ucla.edu/ Microsoft 365 Email Spam Filter https://security.microsoft.com/quarantine Login: [UCLA Logon]@ucla.edu Enter your own uclalogonid@ucla.edu, this is NOT your ad.ucla.edu username but the username you use with Single Sign-On (SSO) with "ucla.edu" appended to it Password: Your selected password. BlueBeam login Username will be your work email address Forgot Password: https://accounts.bluebeam.com/Account/ForgotPassword DocuSign https://account.docusign.com/ Username will be your capnet email address SharePoint Login https://ucla.sharepoint.com/sites/CapitalPrograms Login with your Office 365 user name in the following format: EM-LOGON@ucla.edu SharePoint Archives Login https://archive.sharepoint.capnet.ucla.edu/SitePages/Home.aspx Login with your NTNET login: NTNET\Username Zoom Login https://ucla.zoom.us/signin In the Zoom App, Choose the "Sign In With SSO" button. Type "ucla" as the company domain. Custom Application Logins (e.g. Bidder Platform https://www.uclaplanroom.com/) VPN Connection (Accounting) - Cisco AnyConnect Required for Campus Applications such as Bruin Buy Use only "trusted" networks (e.g. UCLA-WEB, UCLA-Wifi, eduroam, Secure Home Wi-Fi or Secure Personal Cell Phone Hotspot) Check computer for Microsoft updates IT Support Contact (8AM - 5PM) IT support general email address ITsupport@capnet.ucla.edu IT support general phone line is 310-206-5916.